FAQ

 

You can get answers to all your questions fast here from our most frequently asked questions.

 

Q: How can I get some samples?

 

A: Catalogue and most sample pieces are preparing for you already in stock. Customized samples will take about 5-7days. Please contact us for further support.

 

Q: What is the MOQ? 

 

A: If you are scheduling to place a small quantity order or trial order, feel free to contact us, we can meet your requirements.

 

Q: How long Can You Guarantee for  this product/finish? 

 

A: Colors guarantee for more than 10 years. Original materials quality certificate can be provided.

 

Q: What kinds of payment methods do you accept?

 

A: We accept the payment by T/T or L/C.

 

Q: What is the average lead time?

 

A: For samples, the lead time is about 5-7 days. For mass production, the lead time is 10-25 days. In all cases, we will try best to accommodate your needs.

 

Q: Can you supply the relevant documentation?

 

A: Yes, we can provide most documentation such as Inspection Certificate/Mill Test Certificate, Insurance, Certificate of Origin, SASO, Form E, and other export documents what required.